Question 1

How do credits work for image and video generation?

Accepted Answer

Credits are used for each generation. Image generation costs fewer credits per output; video generation uses more due to higher processing requirements. Credits reset each billing cycle. One-time packs never expire.

Question 2

Can I switch between plans anytime?

Accepted Answer

Yes. Upgrades take effect immediately. Downgrades apply at the next billing cycle. Your remaining credits stay available.

Question 3

Do unused credits carry over?

Accepted Answer

Monthly plan credits expire at the end of each cycle. Yearly credits are valid for the subscription period. One-time credit packs never expire.

Question 4

What payment methods do you accept?

Accepted Answer

We accept credit cards, debit cards, and additional options through Stripe. All payments are processed securely.

Question 5

Can I cancel my subscription?

Accepted Answer

Yes, anytime. You keep access until the end of your current billing period.

Question 6

What's the difference between monthly and yearly plans?

Accepted Answer

Yearly plans save roughly 50% compared to monthly billing. Monthly plans offer more flexibility with no long-term commitment.

Question 7

How do one-time credit packs work?

Accepted Answer

Buy them once and they never expire. Good for occasional use or topping up without a subscription.

Question 8

What happens when I run out of credits?

Accepted Answer

You can buy additional one-time packs or upgrade to a higher-tier plan for a larger monthly allowance.

Question 9

Are there any hidden fees?

Accepted Answer

No. The price shown is what you pay. Any applicable taxes are displayed at checkout.

Question 10

Do paid plans include commercial use rights?

Accepted Answer

Yes. Paid plans include commercial usage rights for generated images and videos. Free tier output is for personal and evaluation use.

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Frequently Asked Questions